The Canyon Ranch Think Tank

Have you every wondered why the National Certification Board of Therapeutic Massage and Bodywork (NCBTMB) has such an awkward name? What’s with that business of “Therapeutic Massage and Bodywork?” Couldn’t they have stopped after the word...

Haptics: The Science of Touch

Last week I saw a commercial for the new Cadillac XTS that featured an innovative touch technology called the Safety Alert Seat. The system sends vibrating pulses to drivers through the seat cushion if they drift out of their lane without a turn signal activated or if...

Introducing Touch

Whenever I am in an unfamiliar room, full of people I don’t know, my shy parts come out. I feel isolated, vulnerable and fearful and immediately begin looking for the nearest exit. However, I also know that the best thing to do is to force myself to go up to someone...

Animate Your Support

A good way to add value to your services is by passing along useful information to your customers. YouTube is a great source of short, well-produced videos that are free for the linking. My colleague, Russ Borner, sent along one such link that I have put up on the...